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Windows 10 upgrade

Kim Heberling Jul 25, 2016 12:32PM CDT

Is it advisable or not

1 Community Answers

Best Answer
Maggie Jul 25, 2016 01:19PM CDT

Hi Kim,

We would recommend checking with your IT team about the Windows 10 upgrade. If you do the upgrade, it is possible that you might encounter a change that prevents you from opening Excel reports downloaded from Trinexum. You can correct this issue by changing a setting in Excel after the upgrade. Here are instructions on how to change that setting: https://daxkotrinexum.desk.com/customer/en/portal/articles/2512689-what-to-do-when-excel-reports-out-of-trinexum-are-coming-up-blank

Thanks!


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