How can my members change their HUB user name and password?
HUB users can change their user name and password by doing the following:
1. Log into the HUB
2. Click on the gray gear icon in the top right of the HUB screen
3. Select ‘My Account’ from the Menu
4. Click ‘Edit’ next to the username and password
If the user has forgotten their password or username, they can retrieve it by following these steps:
1. Click ‘Forgot Your Login?’ on the HUB login page
2. Enter the email address associated with their HUB account
3. The user will receive an email with their username and a link to reset their password
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