Trinexum Resource Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Changing HUB login

Maggie Aug 13, 2015 10:36AM CDT

How can my members change their HUB user name and password?

1 Community Answers

Best Answer
Maggie Aug 13, 2015 10:58AM CDT

HUB users can change their user name and password by doing the following:
1. Log into the HUB
2. Click on the gray gear icon in the top right of the HUB screen
3. Select ‘My Account’ from the Menu
4. Click ‘Edit’ next to the username and password

If the user has forgotten their password or username, they can retrieve it by following these steps:
1. Click ‘Forgot Your Login?’ on the HUB login page
2. Enter the email address associated with their HUB account
3. The user will receive an email with their username and a link to reset their password


This question has received the maximum number of answers.

Contact Us

41273ea14487a8074ea26bf7589054e2@daxkotrinexum.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete